Refund policy

RETURNS & REFUNDS

We want you to love what you ordered.

Because each Bankroll Babe piece is made especially for you, we aren't able to accept returns or exchanges for changes of mind, incorrect size selections, or color preferences at this time. We encourage you to review the size guide provided on each product page before placing your order.

Something Isn't Right?

If your order arrives damaged, defective, misprinted, or you receive the wrong item, we'll make it right.

Please contact us within 7 days of delivery with:

Your order number
A brief description of the issue
Clear photos of the item and the issue

Once we've reviewed your request, we'll let you know the next steps. Eligible issues may be resolved with a replacement or refund at no additional cost to you.

Sizing

Our pieces may vary in fit and sizing by style. Please review the size guide on the individual product page before ordering.

Because our products are made to order, we cannot currently offer returns or exchanges when the correct item and size ordered were received.

If you believe you received an incorrectly labeled size or an item that differs materially from the measurements provided in its size guide, contact us so we can review it.

Order Changes & Cancellations

Production can begin shortly after an order is placed. If you need to change or cancel your order, contact us as soon as possible.

We'll do our best to accommodate your request, but once production has begun, we cannot guarantee that an order can be changed or canceled.

Return Shipping

Please do not send an item back without contacting us first.

If a return is required as part of resolving a damaged, defective, misprinted, or incorrect item, we will provide you with return instructions.

Items sent to an address without prior authorization may not be eligible for a refund.

Refunds

If a refund is approved, it will be issued to your original payment method. Please allow additional time for your bank or card provider to process and post the refund.

Original shipping charges are non-refundable except when the order was incorrect, damaged, defective, or otherwise eligible for reimbursement.